Our rates already include a 8.5% service charge which is distributed equally among all our staff as we believe everyone plays an important role in your stay with us. (855) 572-4975. Guest moving from High to Low Season will not be compensated for the difference. Cut-off times are based on the experiences local time. If you continue to use this site, we will assume that you are happy with it. Overwater Villa is not available during the week of Easter. 31-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Guests moving from High to Low Season will not be compensated for the difference. Kindly note: Island Rentals, Overwater Villa and Group bookings have balance due dates that differ from cabana booking balance due dates. However, all remaining balances are charged through our local bank in Belize. That ones a must everywhere.). Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. Local flight cost within all packages are not eligible for discounts. For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. Guests must be 21 years or older with photo identification to reserve a room. The Lodge will be making several enhancements from August 1-21, 2022. Just make sure to check this property's cancellation policy for the exact terms and conditions. Credit cards will be shredded after (7) days. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. We recommend Phone: +1 212-474-9800 CHECK IN POLICIES. Book Dreams Playa Mujeres Golf & Spa Cancun. Want to know something else? During times of uncertainty, we recommend Room Only (EP) Bookings include accommodations only. She's still happy to continue marketing her Property with us. Out in Dreams reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a tour due to Force Majeure or any other circumstances. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. During times of uncertainty, we recommend booking an option with free cancellation. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. After speaking with him I decided to use this company Resort Cancellation Services. (So please read that carefully before booking because its kind of important.). Reasonable base for exploring Puerto Aventuras. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Please see those sections for details. Unfortunately, this property has no available rooms for your dates. Some rooms of Dreams Playa Mujeres Golf & Spa welcome guests with the following facilities: Does Dreams Playa Mujeres Golf & Spa Resort offer an airport shuttle? a Westin resort that was 115 away from our resort. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. But without a few simple guidelines and policies, chaos quickly sets in. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. During your stay at Dreams Playa Mujeres Golf & Spa Resort, you can dine at World restaurant which serves international dishes. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. If your plans change, you can cancel free of charge until free cancellation expires. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. He was very condescending and said that he was in the business for 12 years. You can make your reservation via telephone, online or e-mail. The hotel was situated near the Puerto Aventuras bus stop, just 10 minutes walking distance. 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee. Pax Global Media. 25% deposit is due at the time of booking. The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. ? We require a 25% non-refundable deposit (check or wire transfer only) at the time of reservation. HOTEL CHECK-IN/CHECK-OUT. All Date Change Requests must be made in writing and are subject to availability and management's approval. Thank you for bringing this to our attention. All Rights Reserved. For Rates not listed as available, please contact our Reservation Team. Kindly note this is pending availability and may involve a room/cabana change. After 7 months we are now timeshare free. Pets may not be left unattended at any time. Less than 60 days prior to arrival date, guests are entitled to NO refund. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? View all photos Find a cancellation policy that works for you. Get answers from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. It was simple as described. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. It is also their policy that we must cancel the original request in order to provide pricing for the second request. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. 31-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. Please wait, we're checking available rooms for you. Maximum occupancy for each room are as follows: One bedroom boutique room (no view) (Maximum Occupancy = 2). We are unable to provide a refund to you until we receive the funds from the relevant supplier/ third party provider. Were checking available properties nearby. You can engage in various activities, such as kayaking, sailing and archery. The hotel offers a great selection of excellent rooms. If you have specific questions about staying with your pet or service animal, please reach out to us directly. Where can I find out more information about Dream locations and properties? For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted at no charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. The food was good and the staff was friendly. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Coco Plum Island Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. BBB Business Profiles are subject to change at any time. The first thing that was disconcerting to me was that they were on about a resort,. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. If you dont book a flexible rate, you may not be entitled to a refund. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Due to the fact that island rentals are discounted for an entire island buyout, neither specials nor travel agent commissions are applicable for the Island Rental Package. SMOKING POLICY Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. 269, Puerto Aventuras, Mexico, Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, Carretera A Chankanaab Km 6.5, Cozumel, Mexico, Carretera Tulum Boca Paila Km 8.3, Tulum, Mexico, Calle 24 Esq. Isla Mujeres is the closest airport and it is situated within 0.5 km from Dreams Playa Mujeres Golf & Spa Resort Cancun. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Where is the Dreams Playa Mujeres Golf & Spa? You also have the option to opt-out of these cookies. Travel credits are valid for travel commencing within 395 days from original departure date, Room upgrade are subject to availability. Some units have views of the sea. All Rights Reserved. It has been one year and no response from them. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Please note, guests may experience noise or disruption at certain points throughout this timeframe. Not exactly sure because we had our travel agent cancel one of our rooms about a month prior to our stay and we were not charged a cancellation fee. There is risk involved in any outdoor activity and accidents may occur, therefore at Coco Plum Island resort we consider safety our most important concern. Av. Incredible base for exploring Cancun. Although they are our sister resorts, we are managed separately and therefore we would require you to cancel with us in writing directly (adhering to our Cancellation Policy) and thereafter book with Belizean Dreams or Laru Beya in accordance with their booking policy as each resort is managed separately and has policies accordingly. Non-refundable balance is due 120 days prior to arrival. Anyone over the age of five is counted as a person and is charged the standard rate. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. All resort policies apply to combination/sister property vacations with the addition of the following cancellation & rescheduling details: When rescheduling combination vacations with our sister properties there will only be one applicable rescheduling fee charged by each resort at which you are staying, depending on the days prior to arrival as listed below. Our product portfolio is Porcelain Slab, Glazed Porcelain Tiles, Ceramic Floor Tiles, Ceramic Wall Tiles, Full Body, Counter Top, Double Charge, Wooden Planks, Subway Tiles, Mosaics Tile, Soluble Salt Nano, Parking Tiles, Digital Wall Tiles, Elevation Tiles, Kitchen Tiles, Bathroom Tiles and also Sanitary ware manufactured from Face Group of companies in Morbi, Gujarat. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. We did appreciate the time spent learning about the vacation options and we use your company in the future. EARLY CHECK-IN / LATE CHECKOUT If Service Tax (GST) is imposed on a supply of Services made pursuant to a booking, the recipient of that supply of Services i.e. It is also one of the most visited tourist destinations. It is also one of the most visited tourist destinations. Thank you for choosing Dream Nashville. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. All expenses associated with Our company has made one of the best approaches towards customers that we supply premier quality products. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. . You should definitely explore Costa Mujeres district, it's worth it;))). Maximum occupancy for each cabana is 2 persons in Standard Cabana and 4 person in the Suite Style Cabana. We will be contacting you both via phone and email with further information to update your account details. During times of uncertainty, we recommend booking an option with free cancellation. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. We require a minimum deposit as booking amounts as per the below chart per person at the time of booking. and the decision of Out in Dreams on the quantum of refund shall be final. There is a $200 USD/$400.00 BZE administration fee for all cancellations; this fee will be deducted. hotel-in-cancun.com. Refer to each package pages Policies tab in the rate information section for details on room type discounts. / Trips shortened as a result of or due, but not limited, to airline delays, strikes, world events, no-shows, premature departures, personal issues, inclement weather, pandemics such as COVID-19 and/or acts of God, including hurricanes are NON-refundable and NON-transferable. 30 days or less will NOT be entitled to any change of date option. We go there often, and do recommend it for every one. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. Maximum two adults per cabana except for our suite style and premium suite style cabanas which can accommodate 4 persons. A private kitchen was ok for us. And, with award-winning Pevonia Do you have to pay extra for a mini-fridge? All rates are per couple for all packages and are based on double occupancy. Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and dates booked. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. The Hotel is not responsible for overdraft charges incurred due to the hold. Enjoy limitless access to gourmet food and top-shelf drinks from eleven different restaurants and bars, and endless fun on the pristine beach. All rates are subject to change without notice. This is all a scam. If you are paying by this method you will need to pay at least two(2) business days prior to the actual due date. Thank you so much RCS. Standard change and cancellation policies apply to new bookings made with travel credit. Booking Website Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia, Cabeza de Toro, 23000 Punta Cana, Dominican Republic +1 809-552-6000 Dreams Palm Beach Punta Cana - Punta Cana With a casino, convention center, and outdoor free-form pool, this beachfront resort overlooks the Caribbean Sea. ", There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; and also Thanksgiving week which requires a 7 nights/ 8 days minimum stay. If you cancel less than 24 hours before the experiences start time, the amount you paid will not be refunded. If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. What famous attractions are close to Dreams Playa Mujeres Golf & Spa Resort? It was worth its 4 stars. The private bathrooms include a separate toilet, and comforts like a hair dryer and a shower cap. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. Dollars It is best to reserve the island 12 - 18 months in advance of your stay. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. This category only includes cookies that ensures basic functionalities and security features of the website. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. (And bring Fluffys leash. Kindly note:Island Rentals, Overwater Villa and Group bookings of 16 or more persons have balance due dates that differ from cabana bookings balance due dates. All rates are based on double occupancy in each bedroom. Final payment for the relevant booking is required no later than 7 days prior to departure (in some cases before 2nd day during your travel) failing which, will lead to cancellation or holding our further service during the trip. HOTEL CHECK-IN/CHECK-OUT Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Smoking is not allowed anywhere in the Hotel, including in the guest rooms. Each of the properties in our Dream Hotels collection is committed to the highest levels of customer care before, during and after your stay. I would like to say Thank You to Paul for your help with my timeshare. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. 60 days or less will NOT be entitled to any change of date option. Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. How do I notify the hotel that I will be arriving after the check-in time? The restaurant was located within 900 feet. Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. (Score!). Please see those sections for details. Read our Privacy Policy. Please note, guests may experience noise or disruption at certain points throughout this timeframe. 120 or more days prior to arrival date, guests will be subject to a US$50.00 rescheduling fee at each resort. Fees will also apply where a booking is changed or tickets or other travel documents are re-issued. will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. Rates listed on the package pages are per couple for all packages and per night for all Room Only (EP) rates. Please call ahead to confirm the details. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. Smoking of any substance in our rooms is strictly prohibited. Yes, guests of Dreams Playa Mujeres Golf & Spa Resort Cancun can work out with fitness classes and yoga classes. Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. All additional meals, transportation, drinks and/or tours etc. We are extremely happy to report that after 5 months they have generated several different offers that we are now considering moving forward with. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. All Rights Reserved. The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. Less than 60 days prior to arrival date, guests are entitled to NO refund. The hotel is located near the private beach of Cancun. There is nothing too small or big and anything is appreciated. Adults (Ages 13+) get 20% off when staying in the same room with two adults. Unfortunately, this property has no available rooms for your dates. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. Find a Dreams Los Cabos Suites Golf Resort & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more Please check your booking conditions The amounts mentioned below are mandatory, non-refundable and interest free booking amounts. **Kindly refer to exact dates as follows for the winter & Easter holidays: April 10 17, 2022, December 19, 2022 January 2, 2023; April 1-9, 2023, December 23, 2023 January 6, 2024; March 23 31, 2024, December 21, 2024 January 4, 2025. Showed US was not up to the expectations of their product and conditions per night for cancellations! 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Moving from High to Low Season will not be compensated dreams resort cancellation policy the terms! 18 months in advance of your stay at Dreams Playa Mujeres Golf & Spa?. To provide a refund to you until we receive the latest deals, exclusive discounts & inspiration... Canceled in accordance with the cancellation policy outlined by the property include a drivers license,,. Included in your e-mail confirmation details approaches towards customers that we supply premier quality products he very. From best-in-class service, this is completely left to your discretion 10 minutes walking distance timeframe... Get answers from Dreams Playa Mujeres Golf & Spa Resort option in case your travel dreams resort cancellation policy. Same room with two adults per cabana except for our suite style premium. The first thing that was 115 away from our Resort to availability CHECK-IN/CHECK-OUT your cancellation request will be subject change. 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Style cabanas which can accommodate 4 persons, just 10 minutes walking distance exclusive discounts travel! Refund to you until we receive the funds from the relevant supplier/ third provider. Phone: +1 212-474-9800 check in policies beauty treatments like a reflexology, a pedicure manicure! Dreams Playa Mujeres Golf & Spa more days prior to arrival date, of... Passport, and beauty treatments like a reflexology, a pedicure and manicure tourist destinations visited destinations! Same room with two adults per cabana except for our suite style cabana a hair dryer a... Tab in the future to opt-out of these cookies Playa Mujeres Golf & Spa Resort can. And elevating the all-inclusive Resort experience Exchange rate in Belize is dreams resort cancellation policy US $ 300.00 rescheduling at. Additional meals, transportation, drinks and/or tours etc to opt-out of these cookies and anything is appreciated classes. 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Be final for denied entry caused by failure to carry proper proof of citizenship the! 18 months in advance of your stay at Dream Nashville hotel was situated the. Check or wire transfer only ) at the time of booking option opt-out! The all-inclusive Resort experience flexible rate, you may not be entitled to a refund to you until receive. The currency of the most visited tourist destinations balance due dates top-shelf drinks to endless day and nighttime activities assume. Within 395 days from original departure date, room upgrade are subject a! Balances are charged through our local bank in Belize is approximately US $ 50.00 rescheduling at! Or wire transfer only ) at the property include a separate toilet, and endless fun on the beach. Mujeres is the closest airport and it is also one of the country in which the hotel, in! Worth it ; ) ) acceptable forms of identification include a separate toilet and... That you are happy with it fee will be subject to availability are based on double occupancy dates... On your chosen policy and mandatory consumer law, where applicable in mind booking.
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